Ho Chi Minh City launched social media listening software
Ho Chi Minh City Department of Information and Communications has just launched the social network listening Socialbeat software to help state management agencies proactively recognize and better understand the opinions and needs of people and businesses in the activities.
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Socialbeat software is capable of collecting data from a variety of popular social networking platforms, such as Facebook, Twitter, Instagram, YouTube and many other online platforms, such as electronic newspapers, or general news sites, and etc. according to real time.
Socialbeat integrates AI and machine learning technology to intelligently and effectively analyze social network data according to each topic group, each industry, field and management area. From detecting trends and information developments to identifying the mood and emotions of the community, with positive, neutral and negative nuances. In addition, the software also provides in-depth analysis for each issue you want to collect and analyze to help users better understand the objects and information content they are interested in.
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